Send us a message

We respond within one business day. No unsolicited sales calls.

What to expect

1
We read your message carefully

Every enquiry is read by a human. We take use case context seriously and respond with something relevant.

2
30-minute discovery call

We'll explore your use case, constraints and what a proof of concept would look like in your environment.

3
Live demo or API sandbox access

Depending on your needs: a live demo with your own video inputs, or sandbox API credentials to test integration directly.


Direct contact


For developer enquiries — if you want to explore the API directly, visit the Developer Docs first. Most integration questions are answered there. If not, we're happy to jump on a call.

How quickly does Cavefish respond to enquiries?

Key definitions

Consumer Duty
FCA regulatory standard (PS22/9) requiring firms to evidence good outcomes for retail customers, including identifying vulnerable customers.
Vulnerability signal
An AI-detected indicator of potential customer vulnerability, derived from voice tone, pace, and emotional distress patterns.
VAD model
Valence-Arousal-Dominance — the emotional framework used to classify call-centre customer emotional state across three independent dimensions.