1. Introduction

These Terms of Service ("Terms") govern your access to and use of the EchoDepth website (echodepthfintec.com) and the EchoDepth emotional AI platform ("Services") provided by Cavefish Ltd ("Cavefish", "we", "us", or "our").

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

2. Company Information

Cavefish Ltd
Company Number: 15127122
Registered in England and Wales
15 Neptune Court, Vanguard Way
Cardiff CF24 5PJ, Wales, UK
ICO Registration: ZB915633
Email: hello@cavefish.ai

3. Services Description

EchoDepth is an emotional AI platform that analyses facial expressions, voice, and text to detect emotional signals including vulnerability, distress, and cognitive load. The Services are designed for deployment in FCA-regulated financial services environments.

4. Important Limitations

EchoDepth does not detect lies or deception. The platform measures involuntary physiological markers accompanying emotional states. All outputs are advisory signals for qualified human review. Automated decisions producing legal or similarly significant effects based solely on EchoDepth outputs are prohibited.

5. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

  • Use EchoDepth outputs for automated decision-making without human review
  • Deploy EchoDepth in contexts that would produce discriminatory outcomes
  • Attempt to reverse engineer, decompile, or derive source code from the Services
  • Use the Services in violation of any applicable law or regulation
  • Misrepresent EchoDepth capabilities to third parties

6. Data Protection

Our processing of personal data is governed by our Privacy Policy and, for enterprise deployments, by Data Processing Agreements. EchoDepth is designed for GDPR compliance with privacy by design architecture. No biometric data is stored.

7. Intellectual Property

All intellectual property rights in the Services, including the EchoDepth platform, algorithms, documentation, and this website, are owned by Cavefish Ltd or our licensors. You are granted a limited, non-exclusive, non-transferable licence to use the Services in accordance with these Terms and any applicable service agreement.

8. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CAVEFISH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

EchoDepth outputs are probability scores and advisory signals. They are not medical diagnoses, legal determinations, or definitive assessments of mental state. All consequential decisions must be made by qualified human professionals.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CAVEFISH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Indemnification

You agree to indemnify and hold harmless Cavefish and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of the Services after any changes indicates your acceptance of the modified Terms.

13. Contact

For questions about these Terms, please contact:

Cavefish Ltd
Email: legal@cavefish.ai
Address: 15 Neptune Court, Vanguard Way, Cardiff CF24 5PJ, Wales, UK